support

To contact support, please email [email protected]

Frequently Asked Questions

Account Issues

Q. What do I do if I can’t remember my password?
A. You can use this online form to reset your password. If you cannot remember your username or the email you used to sign up, please email [email protected].

Q. How do I cancel my account?
A. You can cancel at any time by going to cs.segpay.com or call 866-450-4000 in the US & Canada or outside US 954-414-1610

Q. I have my password but I still can’t seem to log in?
A. Remember that passwords are cAse SenSiTivE. Make sure you are entering the correct password.

Q. Can my billing company (SegPayCS ) change or reset my password?
A. Yes, please visit cs.segpay.com and search for your transaction. If that does not work for you, please email customer support.

Technical Issues

Q. What should I do if I’m having trouble with the site?
A. Our sites are best viewed on the latest versions of Firefox and Chrome. Please make sure your browser is up-to-date.

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